Customer Testimonials

"I became a customer of LutherSales on January 31, 2018 and have had some ups and downs with my order but with the assistance of my sales representative those issues have been taken care of. I referred my co-worker to LutherSales and she purchased a Keurig in March of 2018. I would like to thank you from the bottom of my heart for keeping your promise... thank you for my beautiful furniture. Thank you again!!"

Sharon J., City of Atlanta

"I am very thrilled with the experience I had with LutherSales. I visited the LutherSales website not realizing that only 9 days later I'd have in hand the PS4 VR system I was looking for. The processing and shipping time was incredible! I had the pleasure of working with Bryon and Akshatha when processing my paperwork. I called Bryon several times over the process when I had questions and he was there to answer each time! Bryon suggested I complete an early release form in order to receive the order before Christmas which was very helpful! It's been a delightful experience and I will be recommending family and friends to LutherSales."

Anna T.
University of Maryland

"I just wanted to let you know how much I appreciated your assistance regarding our recent purchase. My wife and I are very pleased with the piece and more importantly the level of service you personally provided.

In the world today it is certainly nice to find that there are still people and businesses that place a high level of importance on integrity and customer service.

Please know that I will certainly recommend Luther Sales to anyone that is looking for a solid, honest and helpful business to partner with."

Jay P.

"I will surely recommend Luther Sales and come back to purchase any household items because of Mr. Owens. Mr. Owen is a sales representative whose goal is to meet his customer where they are at and provide the best service that when they walk away it is a pleasant memory encounter. He is the best and would highly recommend him to anyone of my family or friends.

I am very impress and would always remember Mr. Owens, a man who has a heart to service with the goal to please plus maintaining the moral principle of Luther Sales. It was a great delight and I am very very please. I love my bed. Got the best sleep ever. Thank you. God Bless."

Eugene L.

"I have been a customer of Luther Sales for quite a few years now, and have had nothing but great experiences... Luther helped me when my credit was poor and no one else would. Now that my credit is much better everyone wants my business, but I am sticking by Luther Sales. I really appreciate how fast you are taking care of this for us."

Allan S.

Thanks so much, I have truly loved everything I have bought from Luther. You could say my house is furnished by your company!

Thanks again always a pleasure!

Amy W.

"Just wanted to say THANKS again for the awesome customer service! I needed service on a TV, the warranty was closed to expiring and LutherSales got me exactly the information I needed to get the issue resolved. What made it even better was that they responded to me with the information within an hour, within two hours I had a service appointment scheduled. They even followed up to make sure I had everything I needed.

It's great to know that LutherSales cares about customer satisfaction - even one year after my purchase! You will definitely have my return business!"

Edie R.

"I am very impressed with the product and the handling of the merchandise by the delivery team. They were on time; the merchandise was still packaged and handled by the team so as to not even put a scratch on it. The photos of the merchandise when browsing does not do give a very clear picture of what I was getting in detail so when we received it we were blown away by the quality of it all."

Charlie R.
Lockheed Martin

"I love being one of your customers. I always highly recommend LutherSales to friends and family. You always treat me well"

Melanie J.
Social Security Administration

"I received all my rugs and pads. The rugs are absolutely beautiful and match my décor!!!! Good quality as well. Thank you LutherSales for your wonderful and outstanding customer service. I will definitely be ordering the matching large area rug later."

R. Hughes

“Thanks LutherSales you're the best! It's the customer service that you provide that make the difference”

C. Lindsey
Miami, Florida

"I just wanted to tell you thanks and let you know that I was very impressed with the customer service from Luthersales. Especially I wanted to let you know that Manny has been of particular help to me as I called him a couple months ago to explain that I wanted my salary deductions to stop as soon as they were supposed to without any glitches. Would you believe that he actually called me on my desk at work to remind me as promised as soon as your internal records at Luthersales allowed me to settle the small amount which was required to make the final settlement? I appreciated this because you know, this was not a sale - there was no commission or profit for this but simply fantastic customer service on Manny's part.

So I want to put on record that from the beginning when you came down here and we negotiated, to the seamless delivery, and then salary deductions throughout, it was really like refreshing for me.....although it was a purchase. It is the type of experience which will make your company have return customers and great references from me.

Thanks again and enjoy the holidays."

- Satisified Customer from North Carolina

"You guys were the only people willing to give me credit when I couldn’t get any. Now I can get credit wherever and I will never forget you. I will always be a customer. I never forget those who have helped me. I appreciate all that you all have done."

J. Johnson
Baltimore, MD

"I just wanted to take a moment to commend and praise LutherSales for your great Sales Associate. They have awesome customer service skills such as attentiveness, patience, and professionalism.

I first became a Luther Sales customer in March 2012 I was welcomed and explained the process and advantages of being a LutherSales client. Recently, I was granted an increase in my credit and I was able to purchase a PS3 for my family for the holidays. They went the extra mile of ensuring that I received my product in time for Christmas and thanks to them my family had one of the funnest and happiest Christmases ever.

I plan on continuing to do business with Luther Sales."

Brookside, Delaware

"Your customer service agents are the reason I am still a high roller customer at LutherSales. They have gone out of their way to make sure my orders are correct and they do many follow-ups to my account.

Nicholas L.
Philadelphia, PA

"I was informed by your processing department, that I was the first Station Casinos team member to make a purchase using the employee purchase program. I was really surprised at just the sheer volume of your items. You guys have everything, computers, furniture, beds, etc. I purchased a new computer and have not been disappointed, not just by the product, but the whole experience. From how quickly I received the confirmation call, to interacting with Norman, (whose just great), to the confirmation department, everyone was courteous, helpful. The computer arrived as scheduled, and I’ve never been happier with a company."

A. Perez
Station Casinos

"My wife & I love our new King Size Bedroom Set; it’s beautiful. The quality of the merchandise is great & the furniture its big, very big. The process was real easy. Dolores, my Account Manager, was really good. She had the answers to all of my questions. Delivery was also great, the bedroom set arrived 2-weeks earlier than I anticipated. I actually had to delay the delivery 6-days because the room was not ready. The delivery company was very accommodating and very careful in set up and taking it out of the truck. They put it exactly where I asked and when I asked them to move it the did so with a smile and a few chuckles.

The best part is the convenience of payroll deduction makes it affordable! I also like the convenience of being able to pay it off with no penalty and the early payment incentives. I plan to purchase a children’s bedroom set for my 8-year old once I pay this down some and I also want the matching nightstands for my Bedroom Set. Thank you LutherSales."

L. Nibecker
Sunset Casino

"I have never experienced the incredible customer service as Laura and Toni gave me from any company in the world. I just want to say thank you very much for your time and attention to me as if I was the only customer. I will continue to use Luther Sales for many years. Thank you again for such a wonderful experience."

C. Lewis

"I wanted to let you know that I truly appreciated the effort you made on my behalf. You went above and beyond with your customer service. Again, thank you very much for all of your assistance."

S. Coleman

“Thanks to Luther Sales I was able to get all the electronics that I wanted – a laptop and Itouch. The hassle free payroll deduction makes it easy to make timely payments. My Sales person Dolores, was very patient and kind. She helped the application and order process to go very smoothly. I have tried other companies, but did not receive the same good customer service that I received from LutherSales.”

A. Rodriguez
Newark, Delaware

"I wanted to speak with you concerning your representative. She was so helpful in helping me with my business with LutherSales. I have been a patron of LuthersSales for 10 years now. I must say, that I have not experienced good customer service, like the service that your sales rep gave, in quite some time. It’s hard finding good customer service when you are handling business. But your company has a diamond in the ruff and sales rep is that diamond. Good customer service puts a smile on people faces and she has definitely put a smile on mine. If all of your customer service reps are as good as the one who worked with me, then brother you have a damn good team! Be blessed."

T. Williams
Social Security Administration

"Thanks LutherSales, you have truly been wonderful and a great help. I look forward to working with you in the future. You guys will have a cusotmer for life."

Christina J.
Univ. of Cinn.

"I would like to take this opportunity to again thank you for all your help. Your kindness and professionalism has restored my faith in your company. Because of this I'm sure we can and will continue to do business in the future. The bedroom set is beautiful and was worth waiting for. You have my sincerest gratitude."

Claudette F.
Dept. of VA

"Thank you very much I received my furniture yesterday, everything was perfect I just wanted to thank you so much for your time and good customer service. Not good, excellent customer service thank you so much."

Teresa M.

"I Appreciate You, and the services that LutherSales Has/Have Provided."

Julie W.
IRS Employee

"Just wanted you to know that all is well. The bed is beautiful. The delivery service was excellent! I am glad I did this purchase through your system and with the payment facility your company offers - can't beat it. I will tell other Duke people about it."

Juliette L.
Duke Employee

"I work for the VA - I received my living room set yesterday – I am very pleased and the service from the two young men who delivered my set was exceptional. They did everything that LutherSales said they would, they set up everything and took away all of the boxes & wrappings. Thanks LutherSales for being a great company & providing excellent service and to your delivery guys - you make a great team!"

Tia S.

"It has been a real pleasure working with LutherSales. I would like to compliment you on your steller customer service skills. Thank you for your kindness and knowledge of the products and website to help me. I really appreciate it"

Amy S.
St. Joseph, MO

"Thanks so much for everything you did to ensure that I would have all of my furnishing needs met by the time this move occurred. I am excited to receive the TV next...and I appreciate you following up to ensure that this happens in a timely fashion as well. You stuck to your word and really delivered. I am truly pleased and want to say thank you for your hard work and efforts with this matter! :)"

Jerome S.
Baltimore, MD

"I received my furiniture on Tuesday afternoon, I must say it is beautiful. The delivery guys were really nice and patient. Thanks again for your support in helping me receive my furniture in such prompt matter. Have a blessed day or evening. Your an angel! "

Dechelle B.
Danville, IL

"LutherSales is a great company and it's the first time in a while dealing with a company that I had no issues or complaints. I am a first time customer and will definitely use your services in the future. Thanks again for making the process from start to finish, very hassle free!"

Sandra B.
Chicago Ridge, IL

"I am a proud veteran of the United States Air Force and I currently work for the Department of Treasury as a Federal Employee. I have a total of over 25 year of Federal Service and have traveled the United Stated and abroad extensively. Due to a recent divorce, I just relocated and practically started my life all over again, emotionally and financially.

Several of my trusted colleagues advised that I contact your company as my first step in reestablishing my household. My colleagues are customers of LutherSales and spoke very highly of your company and the superb quality of your merchandise. Therefore, I applied to open an account online and I was advised that due to my recent foreclosure, additional information was required. Not only did the staff go out of their way to ease my worries but they also treated me like a human being, not just another person who is in desperate need of a particular product. In today's economic turmoil certainly there are others in the same situation as myself, which doesn't necessarily make us bad people, we are just merely trying our best to be strong survivors of a bad situation that life sometimes throws our way.

Once my account was successfully established, I was assigned my own personal account manager, who also went the extra mile and took the time to call me and left a very, very, very pleasant voice message stating LutherSales was ready to assist in any way possible. Her kind words eased not only my broken heart, but also symbolically reassured me that everything would turn out just fine. If you have ever been in a situation in life whereas you face numerous challenges and uncertainties, just merely hearing the kindness and sincerity in someone's voice can turn a cold, rainy and dreary winter day instantly into the first day of Spring, filled with sunshine, birds singing, and the beautiful scent of jasmine in the air.

In today's world unfortunately excellent customer service is at most times a thing of the past. However, the valued members of the LutherSales staff are literally on the "front line" and have made such a positive impact on my expectations as well as further guaranteed that I have a smooth transition starting my life all over again, which is a quest that is usually much easier said than done.

Nevertheless, my experience with your company has literally made me a LIFETIME customer!!! In my profession I come in contact with people from many walks in life and I HIGHLY, HIGHLY, HIGHLY recommend your company to all of my family, friends, and colleagues.

Again, please pass on my sincere appreciation to your staff. Thank you, thank you, thank you!!! They are a true asset to your company and should be properly recognized as such."

Nadine R.

"I just had to write to you and tell you how much I LOVE the furniture!! It is beautiful and I am telling you that if you all will continue to have me...I am a customer for life!!"

Leslie J.
Houston, TX

"I always receive exceptional service from LutherSales and that’s why I keep coming back. LutherSales rocks."

Michelle M.

“Thank you for your assistance with my delivery yesterday and expediting my free gift. Although it was frustrating waiting on everything, I want to tell you that your responsiveness and professionalism during this time has been impeccable. I truly appreciate you working with me through this and look forward to a continuing business relationship. Again, THANK YOU for everything.”

Allison C.

"Just wanted to tell you that my family came over to my home to celebrate my dad’s birthday, everyone loved my home, filled with your furniture, especially the dining room set. My brother, who recently returned from IRAQ, saw my apt. for the first time, since going over seas a year ago, he was so IMPRESSED.

His wife, my sister, and my cousin are all thinking about purchasing from Luthersales! I’ve forwarded the email with the link to them and hope that they do purchase."

Sharon S.

"You have done a great job and I can't wait to do business with you again."

Nelson F.

"With great enthusiasm, your staff deserves recognition for the great customer service that I have received from each of them. Thank you so very much."

Carol J.

"I would like to take a moment to thank LutherSales on their professional and courteous manner in which they helped me resolve my issue. I feel they went above and beyond and they were so pleasant that it made my experience with LutherSales a positive one in which I will recommend to my federal co-workers and all friends. It is because of this type of service that we will come back and shop at LutherSales."

Harold L. Dept. of Labor

"I just wanted to say how pleased I am with your service at LutherSales. the salesperson I dealt with was quite helpful and serves as the epitome for others to emulate in the career of sales. She was very patient and cooperative and handled my situation with the utmost care. She was very respectful, professional and kept me informed in reference to my order. I would like to commend LutherSales for their EXCELLENT customer service! My salesperson ensured that my order was taken care of in a timely manner, all within 3-4 hrs if that long. She understood that I was in a rush due to I will be deploying/traveling to Yemen and Qatar in the next couple of days with a return date to be determined in the fall. LutherSales.....Thumbs Up to you and your team! Thanks for helping me make my wife HAPPY!"

Donald L.

"I would like to take this time to express my full and heart felt appreciation for the help and professionalism I received from your staff at Luther Sales, you gave me a renewed optimism to dealing with customer services reps. You followed up promptly on a glitch in my order and kept in constant contact with me until the order was delivered. I greatly appreciated that."

Andre S.

"It is nice working with people that take the time to care and help out. You went a little further and I really appreciate that."

Debra T.

"I really appreciate how well you handled my situation. It's good to know that I did make the right choice in choosing a company to work with."

Katie C.

"Your staff all deserve recogition for the great customer service that I have received from each of them."

Carol J.

"I lived in New York, then Atlanta, and now back to New York. Over a period of 10 years; I have been a satisfied customer the whole time. No complaints, excellent customer service, in office and the Sales Rep too. Because of your payroll deductions, I actually forget that I have had a bill with you. You have made it work where both me and my granddaughter have continued to have a computer for the last 10 years, thanks to you guys. As I mentioned, I will be a Luther customer forever! Thanks for all your good deeds!"

Whindy M.

"Everything was great with the furniture, and professionalism was excellent and key in making this work. It's not what happens but how you deal with it and with your concern, I was never worried."

Dennis J.

"I've been dealing with LutherSales since December of 2008. I've placed three orders with them in that time and they have always been very cooperative and very plesant to work with. I'm not sure how they do it, but everytime I've ordered the process is completed faster than I am use to orders being processed. I recently had some questions that I thought of over the weekend, and was surprised to see I got a response the same day. I just wanted to pass this along and let you know that one customer really appreciates LutherSales and one customer will keep coming back. LutherSales offers a great service to people especially the military. I have a great opinion about LutherSales based on my experience."

Duane D.

"Thank you LutherSales, I want to say that I was kind of skeptical of buying furniture on-line, but I read everything on the website and liked the furniture and figured, what the heck? I am very pleased with my dealings with LutherSales. And I haven’t even received my furniture yet. I will definitely be recommending Luther Sales to anyone I know who is buying furniture".

Retta N.

"As the Executive Director of The Men's Center I would like to thank you for the fine gift of furniture. I was able to go get it on yesterday from Purnell Furniture in VA. Please find that the furniture was very good quality and very attractive. This complete set for the living room that conisted of two end tables, one long center piece table, a matching rug and three piece sections/with recliners on both ends. This will really make one of our clients very happy.

I would like you to know that something like this really helps to make the clients feel good about themselves and relives the burden of trying to finance the purchasing of furniture for their new places In closing I would like to thank you ver much for such a nice gift".

Leon P. Men's Center - Baltimore, MD.

"I would like to commend LutherSales for their EXCELLENT customer service, they have really been very helpful and professional. They kept me informed every step of the way with my order. The order that I originally place was just not working out as far as table not being available when I wanted them the fabric was available, but not enough to complete my order. Normally I would be soooo upset, but how can you when such nice people are working with you. Thank you all so much!"

Erica B.

"I shall remember you when ready to fill the rest of my house. I've been told that referrals

are the highest form of complment. I have referred you".

Chad P.

"You have done a great job and I can't wait to do business with you again".

Thanks for everything!

Florriet N.

"I just wanted to tell you how pleased I am with my furniture, it was well worth the wait."

"The delivery men unloaded everthing with such care - not a bump or bruise to be found on any of the peices."

"Also the set-up was great, they asked me how I wanted the furniture arranged and did as such."

"I am very pleased with my choice, the service on your end, and overall very satisfied."

"Thank you for all your help in this process."


Bria J.

"Thank you, for the most pleasurable sales experience I've had ever."

"I'm very satisfied and pleased with the way you treat and handle your customers."

"I have told all my family and friends about the most amazing LutherSales."

Colburt G.

"The television was delivered, and I thank you very much.

Here's a photo for you.  I just love this tv!" 

Sincerely, Kelly

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"You guys were the only people willing to give me credit when I couldn’t get any."

“Thanks to Luther Sales I was able to get all the electronics that I wanted – a laptop and itouch. The hassle free automatic deduction makes it easy to make timely payments."

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