Amazing Customer Service Story
Sometimes our customers amaze us, and we like to share those stories with you. Our Customer Service Department goes out of their way every day to make sure that each and every one of our customers receives World Class Customer Service. This is just another reason why at LutherSales the customer always comes first.
We look at our customer’s differently than other companies. Why? Because we take our time, we treat them like we would like we ourselves, would like to be treated, we take the time to make it personal. We even send birthday cards and holiday cards to each of our customers. We actually take pride in our customers and enjoy the opportunity to help them out. Here is our story for the month, but one of many that happens every day at LutherSales.
“Hi, my husband and I would like to share with everyone the great customer service we received at LutherSales.
My husband and I have been customers of LutherSales for years now. We are doing our home over and found that in the past, LutherSales convent payment plans fits our budget. LutherSales only has the best in quality furniture. Our customer service rep is the best we seen in a long time. It’s good to know that some people love their job and are willing to give the best service.
Our rep was patient, professional, and very detail oriented. It was hard to believe that she was new to the sales department. She made sure that we understood our order and followed it through and made sure that it got done. If she was unsure of some of the question we had, she took the time to find out and got back to us in a timely manner. This type of service is rare.”
To us, it just makes sense. We love our customers, and the best way to show them is to give them great service.
